Fast & Furriest Shipping!

At PETART, we’re committed to providing reliable, affordable, and trackable shipping for every order. Here’s what you need to know before placing your order.

Order Processing Time

Most orders are processed within 1–3 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays, weekends, promotional periods, or periods of high order volume.

Delivery Estimate

Estimated delivery time is usually 5–10 business days after your order has been shipped.

Delivery times may vary depending on your location, carrier delays, customs processing, weather conditions, holidays, or other factors outside of our control.

While we do our best to ensure timely delivery, shipping times are estimates and cannot be guaranteed.

Free Shipping

We offer free standard shipping on orders over $39.

For orders under $39, shipping fees may apply and will be calculated at checkout.

No hidden fees — you’ll see any applicable shipping cost clearly before completing your order.

Tracking Information

Once your order ships, you will receive a tracking number by email.

Please allow some time for the tracking information to update after the package has been handed over to the carrier.

Shipping Address Accuracy

Please make sure your shipping address is complete and accurate before placing your order.

PETART is not responsible for undelivered packages caused by incorrect, incomplete, or outdated shipping addresses provided by the customer.

If you notice an address mistake after placing your order, please contact us as soon as possible at support@petsarts.com. We’ll do our best to help before the order is shipped.

Delivery Delays

Occasionally, delivery may be delayed due to factors such as:

• Carrier delays

• Weather conditions

• Holidays

• Customs processing

• High order volume

• Incorrect or incomplete shipping information

If your package is delayed, please check your tracking information first. If you need further assistance, contact us at support@petsarts.com.

Questions?

If you have any questions about your order or shipping status, please contact us at:

support@petsarts.com

We’re always happy to help. 🐾